Skip to content
Tovari Docs

Signing in

The three ways in

Section titled “The three ways in”

Tovari accepts three kinds of sign-in, and all three work in the web app and in the mobile app:

  • Email and password — the account you create with an email address and a password.
  • Google — sign in with a Google account.
  • Apple — sign in with an Apple account.

They are not separate accounts. All three lead to the same Tovari account as long as they carry the same email address.

Choosing a password

Section titled “Choosing a password”

A Tovari password must be at least 8 characters. The signup form shows the requirements as you type, along with a strength indicator, so you can see when a password is accepted before you submit it.

Signing in with Google or Apple on an account that had a password

Section titled “Signing in with Google or Apple on an account that had a password”

This is the one behaviour worth reading before it happens to you.

If you created your account with an email and password and later sign in with Google or Apple, Tovari links the two to the same account rather than refusing you or creating a duplicate — but your old password stops working. Tovari tells you so at the time:

Password sign-in for this account was reset when you signed in. To sign in with your email and password again, use “Forgot Password” to set a new one.

Nothing in your data changes, and you stay signed in. If you intend to keep using a password as well, set a new one when it suits you; if you plan to use Google or Apple from now on, there is nothing to do.

Apple only sends your email once

Section titled “Apple only sends your email once”

Apple gives an app your email address on the first authorization only. Tovari records the link to your Apple account at that first sign-in, so later sign-ins recognise you even though Apple no longer sends the address.

Getting back in

Section titled “Getting back in”

Choose Forgot Password on the sign-in screen and Tovari emails you a code to set a new one.

Tovari’s account emails are branded, but if that branding ever fails to render, the message is sent in its plain form instead of not being sent at all — a reset is never blocked by how the email looks.

Signing in

Section titled “Signing in”

The sign-in screen offers the email and password fields, with Google and Apple buttons beneath them. If a sign-in method is not configured for your Tovari deployment, its button is not offered rather than failing when you press it.

Creating an account

Section titled “Creating an account”

Sign up collects your name, email and password, with the password requirements and strength meter shown as you type. After signing up you are taken through getting set up — adding your first account and the budget interview.

Staying signed in

Section titled “Staying signed in”

Tovari keeps you signed in between visits and quietly renews your session in the background, so a long session does not drop you back to the sign-in screen mid-task.

Signing out

Section titled “Signing out”

Sign out from your account menu. It ends the session on this device.

On a phone browser

Section titled “On a phone browser”

Sign-in, sign-up and password reset all work the same in the phone-browser layout, laid out in steps rather than one long form.
Section titled “Related pages”