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Email verification

Why Tovari asks

Section titled “Why Tovari asks”

Your email address is how Tovari reaches you — a password reset, an invitation to a household, a reply when you report something. Confirming it once proves the address works and belongs to you.

Tovari emails you a code shortly after you sign up. Until you enter it, Tovari asks for it whenever you sign in.

One answer, everywhere

Section titled “One answer, everywhere”

Whether your address is confirmed is a single fact about your account, not a per-device setting. Confirm it in the web app and the mobile app already knows; confirm it in the app and the web app does too. There is nothing to repeat on your other devices.

If the code does not arrive

Section titled “If the code does not arrive”

Ask for another one. Tovari limits how often it will send, so that a stuck inbox cannot turn into a flood:

  • There is a short wait — about 30 seconds — between one request and the next.
  • You can request up to five codes in an hour.
  • If Tovari has already emailed you very recently, signing in again will not send another copy on top of it. That is deliberate quiet, not a failure.

If you hit the limit, Tovari says so and tells you to try again shortly rather than silently doing nothing. Check your spam folder before spending requests — the message comes from Tovari’s own address, and a first message from a new sender is the one most likely to be filtered.

Confirming your address

Section titled “Confirming your address”

After you sign up — or the next time you sign in with an unconfirmed address — Tovari shows the verification step with a field for the code from your email. Enter it and you go straight on to what you were doing.

Asking for another code

Section titled “Asking for another code”

The same screen offers to send a new code. The button tells you when it is available again rather than failing quietly if you press it too soon.

On a phone browser

Section titled “On a phone browser”

The verification step appears the same way in the phone-browser layout, sized for a phone keyboard.
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