Two-factor authentication
What two-factor authentication does
Section titled “What two-factor authentication does”With two-factor turned on, signing in takes two things instead of one: your password, and a six-digit code that changes every thirty seconds. Someone who learns your password still cannot get in without the device that generates the code.
It is off unless you turn it on.
It uses an authenticator app
Section titled “It uses an authenticator app”Tovari’s second factor is an authenticator app — the kind that shows rotating six-digit codes, such as the one built into your phone or password manager. Setting it up means scanning a QR code once.
There is no text-message or email option. If you are looking for one, it is not that it is hidden — Tovari does not offer it.
Who can turn it on
Section titled “Who can turn it on”Two-factor is for accounts that sign in with an email and password. If your account signs in with Google or Apple, Tovari does not offer it, and says so rather than letting you start.
The reason is worth stating plainly: Tovari has no backup codes. For an account that signs in through Google or Apple, a second factor would become a step you could not satisfy if you lost your authenticator — so that combination is refused rather than offered and regretted.
For the same reason, keep your authenticator app somewhere you will still have it — a password manager that syncs between your devices is safer than a single phone.
Turning it on takes two steps
Section titled “Turning it on takes two steps”Scanning the QR code is not enough on its own. Two-factor becomes active only once you enter a code from your authenticator to prove the pairing worked. If you close the setup before that, nothing changes and your next sign-in is unaffected.
Turning it on
Section titled “Turning it on”Open Settings, then Security. The two-factor card shows whether it is on and offers to set it up.
Setting up walks you through it: Tovari shows a QR code, you scan it with your authenticator app, then you type the six-digit code it shows you. Once that code is accepted, two-factor is on.
If the card tells you your account is not eligible, that is the Google or Apple case described above.
Signing in with it on
Section titled “Signing in with it on”After your password is accepted, Tovari asks for the current six-digit code from your authenticator before finishing the sign-in.
Turning it off
Section titled “Turning it off”Turning it off asks for both your password and a current code. That is deliberate: it is the same proof as signing in fresh, so that someone at an unlocked screen cannot quietly remove your second factor. If either is wrong, two-factor stays on.
On a phone browser
Section titled “On a phone browser”Both setting up and turning off work in the phone-browser layout, in a sheet rather than a dialog. The QR code is awkward to scan from the same phone that would display it — if you can, set it up on a computer, or use an authenticator that lets you type the key by hand.
Signing in with it on
Section titled “Signing in with it on”If two-factor is on for your account, the app asks for your six-digit code on its own screen after your password is accepted. Enter the current code from your authenticator and you are in.
What the app does not do
Section titled “What the app does not do”Two-factor is turned on and off in the web app, not in the app. The app’s Settings carries no two-factor card. Open the web app — on a computer or in a phone browser — to set it up or remove it.
Related pages
Section titled “Related pages”- Signing in — the three ways into your account, and which of them can use two-factor.
- Settings — where the Security section lives.
- Getting help — if you have lost access to your authenticator.
- Where each feature works — what is available on which platform.